UPDATED: 14th July 2023

Privacy Policy

Who we are

We are NEOL, a company registered in the United Kingdom with a registered office at The Engine Room, 18 The Power Station, London, SW11 8BZ.

Our website address is: https://neolcoppertech.wpenginepowered.com.

What Personal Data We Collect and Why

Contact forms

If you fill out a contact form on our website, we will collect the data you provide, including your name, email address, and any other information you provide in the form. We keep contact form submissions for a certain period for customer service purposes, but we do not use the information submitted through them for marketing purposes.

Analytics

We use a third-party browser and mobile analytics service called Google Analytics. This service uses data collection tools to help us analyze your use of the Website, including information like the third-party website you arrive from, how often you visit, events within the Website, usage and performance data, and where the application was downloaded from. We use this data to improve the Website and provide functionality and user experience enhancements, to track usage, and to other purposes as described in this Privacy Policy. These third-party browser and mobile analytics services have their own privacy policies addressing how they use such information. We encourage you to review the privacy policies of third-party providers before connecting to or using their applications or services to learn more about their privacy and information usage practices.

Cookies

“Cookies” are small pieces of information that are stored by your browser on your computer’s hard drive. They are often used as a mechanism for websites to remember things that a website browser has done there in the past, which can include clicking particular buttons, logging in, or having read pages on that site months or years ago.

We use cookies on our site to provide you with a better user experience. The cookies help us understand how the site is being used, lets you navigate between pages efficiently, remembers your preferences, and generally improves your browsing experience. They can also help ensure that the advertisements you see online are more relevant to you and your interests.

For more detailed information about the cookies we use, see our Cookie Policy.

Embedded content from other websites

Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content.

Who we share your data with

We do not share your personal data with any third-party entities unless necessary for the operation of our services, compliance with legal obligations, or other purposes outlined in this policy.

How long we retain your data for

For users that are registered on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information. This information is stored on the website as long as you are a customer.

What rights you have over your data

If you have an account on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

How we protect your data

We take the security of your personal data very seriously. We have implemented various strategies, controls, policies, and measures to keep your data secure and keep these measures under close review. We protect your data by using encryption techniques and we use other safeguards such as firewalls and password protection. This means that your data is protected and only accessible by co-workers who need it to carry out their job responsibilities.

We also ensure that there are strict physical controls in our buildings which restricts access to your personal data to keep it safe.

Contact information

For privacy-specific concerns, you can contact Leyla Alieva leyla@neol.uk.com.